Dulux Home Painting Service

Privacy Statement of www.dulux.in/en

This is the Privacy Statement of the website www.dulux.com.in/en ("Website"). This site is operated and maintained by the AkzoNobel entity referred to in the "Website Owner" section of this website (hereafter "Dulux." or "we").Dulux controls the processing of all personal data collected through this website.

We want to give you the best Dulux experience possible. We use the information you share with us to make our services and your experience even better. This Privacy Statement aims to give you a clear view of how we may use your personal data, our dedication to protect your data and the options you have to control your personal data and protect your privacy.

This Privacy Statement may be changed over time. Users of the Website are advised to regularly review the Privacy Statement for possible changes. This Privacy Statement was last changed on .

This Privacy Statement can be stored or printed using the buttons at the top of this page.

When is this Privacy Statement applicable?

This Privacy Statement is applicable to the processing of personal data of users through this Website.

For what purpose do we process your personal data?

We use your personal data for a number of different purposes. You will find an overview of the types of personal data and the purposes for which these are used below.

• When you use our Website or Apps, to deliver you the Website or App and for the technical and functional management of the Website.
  We process technical data such as your IP-address, the internet browser you use, the visited webpages, previous/next visited websites and the duration of a visit for the purposes of delivering the functionalities of the Website to allow to find the information in a quick and simple manner. This data is also used for resolving technical difficulties or for improving accessibility of certain parts of the website. For this purpose we also use cookies

• When you open a Dulux account with us, to administer the account and to ensure confidentiality and security of your purchases.

  What does the purpose entail?

  When you choose to register with us, you need to provide personal data such as your name, a valid email address and any other information requested, so that we can create a personal account for you. Upon creating your account, we will send you your personal login information. These personal data enable us to administer your account and enable us to ensure the confidentiality and maintain the security of your purchases. We also process data such as your display name, your role and your login data. We are, for instance, able to change your password for you. We are, however, not able to view your password.

• When you purchase products through our web shop, to process your order and for customer service and relationship management

  What does this purpose entail?

  When you use our web shop services, we use personal data to service your purchase and deliver your order, report the status of your order and when a transaction has failed, we use personal data to contact you about the transaction. For this we need at least your name and geographical address, contact details such as telephone number or e-mail address, credit card or other payment information, your acceptance of our applicable terms and conditions, and whether or not you want to receive our newsletter. We also process information about what you have purchased from us. When you contact us through our contact form on the Website, by e-mail or otherwise, we will use your contact information, your correspondence with us about your question and all other personal data provided by you in order to answer your question.